Security and Privacy
Customer privacy and security are important to us. To request more information or download the Security and Privacy overview, see the Security page.
TLS encryption
Rev AI offers connection level security through HTTPS TLS encryption. Rev AI supports TLS 1.2.
Deletion control
Jobs will remain for up to a maximum of 30 days. After 30 days, all associated data is deleted and is irretrievable. It is also possible to configure jobs to be deleted earlier than this 30 day maximum, using any of the following methods:
- At the account level, configure your auto-delete period while logged into your account page .
-
At the job level, submit a job with the
delete_after_seconds
option will override any other auto-deletion settings. -
Manually delete jobs using the
/delete
API endpoint .
attention
Be sure to save job results to your own storage if you need to access your job results beyond the configured auto-delete period.
warning
When a job is deleted, all associated files are deleted with it. This includes the media file and all files created in the transcription process. Rev AI only retains a record of the job for accounting purposes. Subsequent GET
calls to the /jobs/{id}
endpoint will return 404's.
Access token
Your access token authorizes requests on behalf of your account and should be kept secret. Learn how to obtain an access token.
danger
- Your token should only be revealed to services that need it.
- Do not send tokens over non-HTTPS connections.
- If you think your token has been compromised generate a new one from your account access token page and delete the old one.